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COVID-19 has had a dramatic impact on product design and development. For starters, what was largely a personal activity in 2019 shifted (around 2% of teams worked remotely) to around 60% of home work in 2020. Furthermore, this shift appears to be permanent as 30-40% of these Product development and manufacturing teams will continue to work at home or in a hybrid fashion after the pandemic. In light of this change, the need for a flexible, open, scalable, cloud-based Product Lifecycle Management (PLM) platform has never been greater. The multiple challenges driving digital transformation (DX) have only accelerated during the pandemic and include:
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Coping with global expansion and its competitive challenges
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Dealing with networked products, processes, people and services
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Digital transformation to standardize innovation silos
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Connection to product, service and customer experiences for innovation and continuous quality
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Understand customer needs, empathize with customer challenges, and recognize changing preferences and requirements in order to deliver optimal customer experiences
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Working with external industry ecosystems as a required element for doing business effectively
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Optimization of resources, products and assets across ecosystems as well as improvement of transparency about the digital thread, efficiency of manufacturing processes and proactive and predictive service
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